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Rolling Stock Training Manager
We are looking for a leader to manage the Rolling Stock training team, ensuring all contractual, legislative and business requirements are met.
Reporting to the Head of Maintenance Strategy, a typical week in this role involves:
• Lead the development and implementation of a training strategy for the Rolling Stock directorate that is reviewed monthly with key business stakeholders, reviewing Rolling Stock capability and gap analysis.
• Lead the development of the training and competency framework including individual training plans
• Delivering alignment of C classification structure to the training and competency framework
• Ensure staff and contractors are fully compliant and trained as per the mandatory works training requirements.
• Provide leadership, direction and guidance to staff to ensure quality of service delivery.
• Ensure compliance and adherence with Yarra Trams policies.
• Demonstrated values-based behaviour.
• Provide expert and timely advice on training, along with the identification of risks and opportunities.
• Develop training content (with SME input), resources, session plans and delivery strategy for all Rolling Stock training packages.
• Source and procure external training solutions, as required.
• Collect and analyse training feedback, allowing for continuous improvement processes, and adaptation to existing materials and processes.
Ideally you will have:
• Possess tertiary/degree qualifications in a relevant business or technical discipline.
• Certificate IV in Training & Assessment (desirable).
• Extensive experience in managing a training department and/or function.
• Detailed knowledge of reporting, documentation, and training systems (learning management system).
• Extensive experience in stakeholder management across multiple functions and implementation of training programs.
• Good understanding of the relevant Acts, regulations and standards that impact upon a maintenance/delivery program including OH&S, Rail Safety Regulations and Environment.
• Awareness and commitment to quality and risk management concepts.
• Knowledge and understanding of training requirements in a Rolling Stock and/or engineering environment.
• Demonstrable knowledge of the Victorian Rail Safety accreditation processes and requirements, Transport Act, and Occupational Health & Safety Act.
• Experience in the use of data recording and training record keeping practices and software.
• Knowledge of training software packages and their operation, and understanding of computer-based learning and e-learning methodologies.
• Experience in working with subject-matter-experts or content specialists to plan and design the structure of a course to achieve learning objectives with a client-focused approach.
• Understanding of the principles of continuous improvement as applied in a training environment - identify, standardise, simplify, and formalise.
• Well-developed interpersonal skills, emotional intelligence and ability to perform well and maintain composure under pressure.
• Strong communication skills to deal effectively with internal and external stakeholders.
• Review and implement updates to quality training course materials, assessment tools, and supporting procedural materials.