Recruitment process
We’re committed to improving the quality, efficiency and safety of the tram network by employing candidates best suited to the roles we advertise. We strive for the recruitment process to be fair and transparent for all.
Note: Due to the number of applications we receive, the recruitment process can take several weeks. Please be assured, we will contact you as quickly as possible. All applicants, whether successful or not, will receive email notification of the outcome of their application. Thanks for your patience.
Guide to the recruitment process for tram drivers
1. Screening of applications
Our human resources team screens applications for critical elements relevant to the role, including:
- Customer service experience
- Drivers licence history
- Availability
- Agreement to our terms and conditions
- Agreement to complete background checks.
Candidates that meet the criteria are shortlisted to complete an online assessment. Unsuccessful applications will receive notification via email.
2. Online assessment
Candidates receive a link via email to complete an online assessment. Candidates that pass the online assessment are invited to attend an assessment centre. Unsuccessful candidates will be notified via email.
3. Assessment centre
Candidates invited to an assessment centre undergo:
- Assessment centre activities
- Tram Driver Skill Test
- A behavioural interview
- A VicRoads demerit points check
Candidates successful from an assessment centre are notified via email and progress to background checks. Unsuccessful candidates will receive notification via email.
4. Background checks
Background checks include:
- Police check
- Reference check
- Right to work check
- Medical and drug screen test.
Once all background checks are returned, candidates’ applications are reassessed in their entirety. If all requirements are met, candidates progress to the next stage.
5. Offer
Yarra Trams can then extend an offer. This will include depot allocation.
6. Onboarding
Onboarding and first day information is sent to candidates via email. A uniform fitting is also completed at this stage.
Guide to the recruitment process for all other positions
1. Screening of applications
The recruitment team and hiring manager read through applications to match candidates to the requirements of the role.
2. Psychometric tests
Depending on the role, psychometric tests may be conducted. These can include psycho-motor, multitasking, reaction and problem-solving tests. Personality profiling and leadership ability tests may also be conducted.
3. Face-to-face interview
Selected candidates are invited to a panel interview with the hiring manager and up to two other Yarra Trams managers.
4. Background checks
All prospective employees need to comply with:
- A current national police check
- A medical and urine drug screen test (performed by an accredited medical provider)
- Employment reference check
- Civic compliance check (not relevant for all positions)
- Fingerprint checks (not relevant for all positions)
- VicRoads demerit point check (not relevant for all positions).
5. Offer
When the preferred candidate has been identified and has completed the checks above, Yarra Trams extends a verbal offer. If accepted, a contract and all relevant documents are sent to the candidate.
6. On-boarding
An employee's first days with Yarra Trams will involve company and site inductions, as well as other safety related training. Any relevant on-the-job training will begin after these initial days.
