Apply for Job

Business Improvement Manager

Ding! Ding! Trams are the heart of Melbourne – join our team and be part of the world’s largest tram network.

Help Us Keep Melbourne Moving – Smarter, Faster, Better

Melbourne’s tram network is iconic. It’s big, it’s complex, and it’s the heartbeat of the city. We’re looking for a Business Improvement Manager who can make it even better.

Your mission:

Lead bold, enterprise-wide improvements that boost reliability, efficiency, and customer experience. Reporting to the Chief Operating Officer, you will collaborate with senior leaders and deliver programs that shape the future of Melbourne’s transport.

What you’ll do:

✔ Drive major operational improvement initiatives
✔ Use data and analytics to find smarter ways forward
✔ Embed operational excellence across all departments within the Operations function

✔Champion innovation and continuous improvement

What you bring:

Leadership experience in complex operations
Strategic thinking and data-driven decision-making
Lean Six Sigma Black Belt? Big tick
A passion for making things better for Melbourne

Why join us?

Because you’ll make a real impact on millions of journeys every year. You’ll lead change that matters, in a team that values innovation, sustainability, and community.

Ready to take the wheel?

Apply now and help us keep Melbourne moving.

Why Yarra Trams?

At Yarra Trams, we foster a workplace grounded in respect, celebrating diversity and embracing inclusivity. You’ll also enjoy the following benefits:

A free travel pass for Victoria’s Public Transport Network
Competitive salary and great conditions
Professional development
Career growth opportunities
A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
Paid Parental Leave for primary caregivers

About Yarra Trams

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

We're all Journey Makers, connecting people and communities across Melbourne. We’re committed to caring for each other, our passengers, and the communities we serve. Our Diversity & Inclusion Strategy is a key pillar and as an equal opportunity employer, we value diversity and encourage candidates of all ages, those with disabilities, and people of Aboriginal and Torres Strait Islander heritage to apply.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

If you would like further details about an advertised role, or if you require an adjustment in the application process, or any other information in alternate formats please email careers@yarratrams.com.au or call 1800 800 007

Apply now »

Apply now