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Depot Team Manager

VIC, AU, 3162 VIC, AU, 3144


Role Purpose

Ding! Ding! Trams are the heartbeat of Melbourne – come and join our leadership team on the largest and most iconic tram network in the world. 


About this opportunity


Yarra Trams requires the services of an enthusiastic, motivated and experienced people leader to join our Depot team.


This position is a great opportunity for an experienced people leader to join our Lines Function and make a significant impact on the performance of our drivers. This role is critical in transforming the way we manage our people and will involve the management of a team of Drivers from our depot's. Reporting to the Manager, Lines, the role involves:


  • Embedding a customer service culture where all direct reports think like a passenger;
  • Monitoring, analysing and taking action on customer related incidents;
  • Building and maintaining an effective manager-employee relationship;
  • Fostering a zero harm culture with safety at front of mind for all employees;
  • Providing ongoing coaching, feedback and support to the drivers;

About you


Ideally you will have:


  • Proven recent people management experience (Mandatory);
  • Proven experience of influencing behaviour and delivering through others;
  • Proven track record of line management experience in a transport or other customer service environment;
  • An understanding of the principles of continuous improvement;
  • Knowledge and understanding of Workcover procedures and legislation;
  • A strong ability to effectively manage, coach, develop and motivate staff;
  • Strong investigative, auditing and report writing skills;
  • A current Victorian Driver's licence.


Why Yarra Trams?


Do you want to be a part of a workplace that is based on respect, promotes diversity, and encourages inclusiveness?

If you choose to work with us, you will be joining a team of passionate professionals dedicated to the delivery and improvement of Melbourne’s biggest icon! Additionally, you will receive:

  • A Free travel pass for Victoria’s Public Transport Network
  • Competitive salary and great conditions
  • Paid Parental leave and paid superannuation for primary caregivers 


We are dedicated to caring for each other, our passengers, and our communities. Yarra Trams is an equal opportunity employer that values diversity across our teams. In support of our Diversity & Inclusion Strategy, we encourage candidates with a disability, of all ages and people of Aboriginal & Torres Strait Islander heritage to apply


Please note, our selection process will include pre-employment checks, including police check and pre-employment medical check.


Applications close: 6 July 2022


Interested? Click Apply Now. Only completed online application forms will be accepted.

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