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Supplier Quality Engineer
Role Purpose
To support the Supplier Quality and Performance function within the supply chain by ensuring the quality and reliability of parts and services from suppliers. This role is crucial in delivering defect-free components that meet quality standards and support Yarra Trams' operational performance. By driving supplier compliance with quality expectations and aligning with supply chain objectives, this role plays a key part in enhancing supplier performance and product reliability to support the delivery excellence of Yarra Trams.
Responsibilities and deliverables
- Supplier Issue Resolution: Collaborate with internal stakeholders to address quality issues, track resolutions, and report progress to management.
- Non-Conforming Product Management: Oversee quarantine processes, implement corrective actions, and ensure suppliers eliminate issue recurrence.
- Supplier Audits: Develop audit plans, conduct audits, report findings, and drive improvements for critical supplier processes and products.
- First Article Inspection (FAI): Coordinate FAI processes with stakeholders, resolve supplier queries, and ensure timely approvals.
- Quality Inspection: Inspect incoming parts, manage documentation, and oversee quarantine procedures for non-conforming goods.
- Supplier Meetings: Organise regular meetings to address warranty resolutions, track issues, and clarify supplier queries with stakeholders.
Skills
- Strong problem-solving, issue resolution, and stakeholder management skills (internal and external).
- Proficient in technical analysis, measuring tools, and continuous improvement practices.
- Skilled in root cause analysis, prioritisation, and clear communication with senior leaders.
- Trustworthy team player promoting collaboration and sound business decisions.
- Advanced computer proficiency (MS Office, MRP systems, Power BI).
Experience
- Degree in Mechanical Engineering (or equivalent) with 3-6 years of Supplier Quality Assurance experience.
- Expertise in Quality Management Systems (ISO 9001:2015), supplier audits, and quality processes (PPAP, FAI, CARs, etc.).
- Proficient in Maximo, Power BI, and supplier performance monitoring/reporting.
- Knowledge of light rail rolling stock, safety standards, and maintenance requirements.
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