About this opportunity

We are looking for a leader to manage Rolling Stock training, reporting, quality and administration requirements ensuring all contractual, legislative and business requirements are met. 
Reporting to the Manager, Rolling Stock Support Services a typical week in this role involves:

• Lead the development and implementation of a training strategy for the Rolling Stock directorate that is reviewed monthly with key business stakeholders, reviewing Rolling Stock capability and gap analysis.
• Ensure staff and contractors are fully compliant and trained as per the mandatory works training requirements.
• Provide leadership, direction and guidance to staff to ensure quality of service delivery.
• Ensure compliance and adherence with Yarra Trams policies and values.
• Demonstrated values-based behaviour.
• Ensure all contractual and business reporting obligations are met.
• Provide expert and timely advice to the Manager, Support Services on training, reporting and administrative issues, along with the identification of risks and opportunities.
• Develop training content (with SME input), resources, session plans and delivery strategy for all Rolling Stock training packages.
• Source and procure external training solutions, as required.
• Collect and analyse training feedback, allowing for continuous improvement processes, and adaptation to existing materials and processes.

About you

Ideally you will have:

• Possess tertiary/degree qualifications in a relevant business or technical discipline.
• Certificate IV in Training & Assessment (desirable).
• Extensive experience in managing a training department and/or function.
• Detailed knowledge of reporting, documentation, and training systems (learning management system).
• Extensive experience in stakeholder management across multiple functions and implementation of training programs.
• Good understanding of the relevant Acts, regulations and standards that impact upon a maintenance/delivery program including OH&S, Rail Safety Regulations and Environment.
• Awareness and commitment to quality and risk management concepts.
• Sound understanding of the company management and correspondence systems.
• Knowledge and understanding of training requirements in a Rolling Stock and/or engineering environment.
• Demonstrable knowledge of the Victorian Rail Safety accreditation processes and requirements, Transport Act, and Occupational Health & Safety Act.
• Experience in the use of data recording and training record keeping practices and software.
• Knowledge of training software packages and their operation, and understanding of computer-based learning and e-learning methodologies.
• Experience in working with subject-matter-experts or content specialists to plan and design the structure of a course to achieve learning objectives with a client-focused approach.
• Understanding of the principles of continuous improvement as applied in a training environment - identify, standardise, simplify, and formalise.
• Well-developed interpersonal skills, emotional intelligence and ability to perform well and maintain composure under pressure.
• Strong communication skills to deal effectively with internal and external stakeholders.
• Review and implement updates to quality training course materials, assessment tools, and supporting procedural materials.

We really do want you to bring your whole self to work. There’s no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.